Help Center
How can we help?
Guides, tutorials, and answers to every question about Passiv
Interactive tutorials
Step-by-step guides that walk you through the app
Basics
Creating your first ad
Walk through every step of the wizard and launch your first campaign in demo mode
5 min
Basics
Reading your dashboard
Understand every number on your dashboard and what action to take
3 min
Basics
Understanding your results
CTR, reach, and spend explained in plain English — no jargon
2 min
Campaigns
Setting up audience targeting
Use presets and customize who sees your ads by age, location and interest
3 min
Campaigns
Setting a budget
Daily vs monthly budgets, platform minimums, and how to choose
2 min
Campaigns
Pausing and editing a campaign
How to pause, resume, duplicate, and edit a running campaign
2 min
Advanced
Setting up an automated rule
Let Passiv act automatically when campaigns cross a performance threshold
3 min
Account
Connecting your platforms
Link Meta, Google, TikTok or Snapchat and switch to Live Mode
2 min
Advanced
Running an A/B test
Test two ad variants to find what works and declare a statistically confident winner
3 min
Basics
Using the chat assistant
Ask questions and let the AI take actions on your behalf
2 min
Advanced
Reading your insights
Use smart suggestions and the insights page to improve campaign performance
3 min
Account
Understanding your credits
What costs a credit, how to check your balance, and when credits reset
1 min
Help articles
Written guides on every feature
Getting Started
Platforms
Creating Ads
Understanding Results
Advanced Features
Account and Billing